About RWA Pharmacy
If you are looking to organise all your data and put it in one place to manage all your operations, then you have come to the right place.
We are a tight knit team focused on making the job of the people in a pharmacy group easier and more profitable. Each member brings experience and influence from many different industries. John Hogan and Conall Lavery co-founded Real World Analytics in 2013 with a vision to help specialist retail groups become data-driven decision makers. We began as a solution focused on helping general retailers, but we soon realised the need in retail pharmacy is particularly acute. Many of us have come from retail and have lived through the pain that our customers face, so we get the full picture. This is reflected in the relationship and consequently the great experience our customers have with us. Our solution is never finished – if our customer has a new business problem, we will dig deep into their data to find a solution. This is led by the customer success manager who is assigned to each customer.
We empower our customers to make better, more accurate, faster decisions – decisions that will ultimately increase their profitability. We are a decision support company. We help our customers extract maximum value from their business guiding them to the key areas of opportunity, resulting in more time for meaningful actions.
By encouraging our customers to ‘Seize the Data’, we take them on a data journey to ‘Discover. Visualise. Execute. Succeed.’
How we can help you
Capturing data starts with the question: what matters? Of course, the obvious answer here is pretty much everything. But that’s not realistic in a world of finite resources, so it’s critical to make smart choices.
We’ll help you separate what’s mission critical for your business and give you the tools to see what great opportunities lie in wait for your action. Based on your needs, we provide drillable information from executive dashboards to granular details that tell the complete story of how your business is performing, using your own data. We have different solutions cover various areas in your business – Dispensing/Rx Solution, Front of Shop/Retail Solution and Local Insights solution using the NHS data.
With the right tools, your data can answer your questions before they’ve even been asked and empower you to make faster, smarter decisions, in time.
How our Business Intelligence (BI) solution works
Head office teams are relying on information from your PMR, EPOS and other systems to give them insight into their business. They spend substantial amount of time in spreadsheets trying to collate these reports and make sense of it. By the time they do, it is almost too late to act on the problem. Sometimes they have data analytic tools in house, but it can’t match the investment of over £5M that we have made building this solution over the past 9 years. Consequently, they end up firefighting, rather than planning ahead.
We pull all the information from your various different systems into one place and visualise it with data analytics tools. We present the information in a way that is actionable and easy to understand, so that the management can see exactly what is happening in their business so that they can make faster and more informed decisions. The reports are customised and automatically emailed to each team member’s inbox so make the process even more efficient. Our solution is delivered in the cloud, so there’s no on-premises infrastructure needed. It’s cost-effective, agile and can be tailored to accommodate your business needs.