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A Little Catch Up


You may have noticed that our blog has been a little quiet lately, well it is not for lack of news to share!

It has been a whirlwind few months here in the rwr HQ.

Meet Pam!

In late April, we welcomed Pam to the team as our Retail Product Manager. Pam will take over the Retail section of our product offering. Pam has 20 years of experience working in Head Office positions in large retail stores. In her most recent position, she was the Senior Merchandise Planner with Heatons Department Stores for 13 years. Pam has joined rwr with determination to turn around the business of our retail customers. After a few weeks of prying her away from Excel, she has now settled into the always on data analytics lifestyle.

Retail Is Detail

Planning and preparations were under way in the lead up to the highly accredited Retail Retreat, an annual event ran by Retail Excellence Ireland. This year it was held in the stunning Mount Wolseley Estate, Co. Carlow. The two day event was packed with presentations all relevant to Retail.

We had two presentation opportunities. John, Chief Data Scientist, and Pam, Retail Product Manager, presented to an overflowing room about how ‘Retail is Detail’ and discussed how management need to be able to inspect every area of their business so that they don’t miss anything. Both John and Pam’s retail expertise really shone through here as they were able to pinpoint areas which are left off management’s radar.

Adele, Customer Success Manager, presented to a packed room on how management can optimise their store operations by following some simple guidelines. Adele brought her wealth of retail knowledge to the room, by providing templates and tips on how to manage your Monday meeting and keep the whole team focused.

PharmacyForum 2016

We were the Gold Sponsor of this gathering of UK group pharmacy owners which was held in a picturesque Thai Hotel & Spa in Alicante. We were proud to sponsor this event as it provides an intimate environment for senior personnel to converge, debate and discuss the major strategic issues they all face as Community Pharmacists – squeeze on healthcare budgets, intensifying competition, changes to the supply chain, alternative channels and demand for convenience and expertise.

This invitation only event incorporated one to one meetings, or what we now like to call, “attendee speed-dating”. Conall presented to a captivated audience as he outlined the importance of Patient worth to the future success of their business.

Straight off the plane from Alicante to the…..

Irish Pharmacy Awards 2016

We are beaming with pride for Adele, our Customer Success Manager who was a finalist in the Irish Pharmacy Awards 2016. Adele was shortlisted for the Pharmacy Representative of the Year Award.

Congratulations to all who were shortlisted, it is a fantastic achievement to be recognised as some of the best in the Irish Pharmacy Industry. It was a shining night of success for some of our pharmacy customers

  • Melissa Rogers, Adrian Dunne Pharmacy: Community Pharmacy Technician of the Year 2016
  • Allcare Pharmacy, Sexual Health Screening Service Innovation & Service Development (Chain) Award 2016
  • McCartans Pharmacy: Health Promotion Awards 2016
  • Elaine Lorigan McSweeney, Allcare Management Services: Professional Contribution Award 2016
  • Meaghers Pharmacy: Business Development (Chain) Award 2016
  • Meaghers Pharmacy: OTC Retailer of the Year 2016
  • Brennans Life Pharmacy Donabate: Community Pharmacy Team of the Year

And of course, endless hours have been pumped into developing our product and working closely with our customers to help them achieve their strategic goals. On top of all this, we have one more big announcement, but we can’t divulge this just yet!