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  • Pharmacy Solution (IE)

    • Patient Risk Factors
    • Stock Optimisation
    • Bench-marking by Store
    • Generic Penetration
    • Claim Optimisation
    • Overdue Patients
    • FOC Best Seller Management
    • Customised Store Reporting
    • Rx & FOC Financial Reporting
  • €15,000 - €25,000
Average increase in annual profitability per pharmacy

Rx Decision Support Solution (IE)

Your PMR generates lots of reports in the pharmacies and at head office but there is just too much noise and not enough succinct information to get the most out of the business. This is where we can help.

Based on our Rx DSS, we have designed the hierarchy below to guide you through each level of your pharmacy’s business needs. We guide you to the key areas of opportunity and empower you to drive efficiency and profitability in each area.

When you reach the pinnacle, you are positioned as a market leader with complete control over your business.

Igniting the Potential of Pharmacy Management

Monitor performance across your main business drivers in Front of Counter on one interactive dashboard.

  • Front of Counter Sales and Margin Growth
  • OTC and VMS Sales and Margin Growth
  • Monitor Services and Upsell Opportunity
  • Front of Counter Stockholding
  • Risk Management

"I cannot imagine running the business without Real World anymore"

Oonagh O'Hagan, Owner & Managing Director, Meagher's Pharmacy

"Real World Analytics has enabled us to find a multitude of needles in a haystack and I cannot imagine running the business without Real World anymore, it would just be impossible."

- Oonagh O'Hagan, Owner & Managing Director, Meagher's Pharmacy

Why recognising and utilising your data will make a difference to your business

Money drains out of your business from loans, incomplete HSE claims and many other places. In fact, the average pharmacy leaves up to €25,000 behind. So, it is essential to manage stock, loans, owings and front of shop sales, without compromising customer service.


Patients are the lifeblood of your business, but do you understand where your business is coming from? Do you know who is leaving you and why? RWA puts the information at your fingertips so you can make sensible investment decisions to increase the number of new patients.


RWA keeps an eye on every aspect of your trading, in a format that’s easy to digest, and is actionable to ensure the profit drops to your bottom line. The same applies to Front of Counter (FOC).

Karen Doherty, General Manager - McCabes Pharmacy

’’McCabe’s integrated Real World Analytics with our EPoS provider (TouchStore) in February 2020. This was our first integration with RWA and honestly it was smooth sailing. Simon and Shivani quickly became like members of our team, rather than a third party vendor. They were always available to take a call or schedule an impromptu Teams meeting, email responses were almost immediate and nothing was too much trouble.

Soon after integration we very quickly saw the benefits of RWA layered onto Touchstore. When Covid struck hard in March 2020, we had a number of replenishment challenges. Our online sales saw exponential growth which we quickly had to react to, to ensure a steady supply of stock. Using RWA, we could see customer/ product trends and it enabled us to stock our business according to demand without tying up capital in unnecessary inventory. By using intelligent RWA reporting, we were able to move our replenishment back to central control therefore releasing our in store colleagues to spend more time with our customers. We have also carried out equally successful projects for our warehouse to store replenishment.

With RWA, we have turned static data into actionable reporting and I would have no hesitation in recommending them to anyone. We have since also layered RWA onto our PMR provider (MPS) and have seen similar successes with continued support from the team at RWA.’’

- Karen Doherty, General Manager - McCabes Pharmacy

Delivering actionable insights in the most safe, secure, and direct way.

We acknowledge the trust our clients put in us as handlers of their data and we will do everything to protect it.

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The Hierarchy of Pharmacy Business Needs

A journey to complete control of your business and increased profitability

DISPENSARY:

FRONT OF SHOP:

Advanced Performance Drivers

Self-Actualisation comes when everyone has the right information in the format so that they can manage their own areas. Benchmarking your stores across the Operational, Business Development and Patient Focus drivers gets you there. Motivation becomes inbuilt into the way you do things so that you can achieve exceptional previously unattainable results.

Patient Focus Level

Few groups get to strategically focus on patients. By looking at individual patients rather than items, you can reach the full potential of your business. We say, “don’t be an item counter, become patient focused.” Long term repeat business guarantees the growth and success of your business.

Business Development Level

Top performing pharmacy groups drive their business performance by analysing the PMR data to drive their sales and margins. While most groups look at this area, they often only scratch the surface of what is possible and make insufficient use of the peer pressure motivation factor.

Operational Level

Every pharmacy chain or group works hard at some of these areas, but without easy access to KPI and exception reports, a lot of money is left behind unnecessarily.

Compliance Level

80% of a company’s resources is justifiably spent here so it is difficult to get enough time to do all the things at the Operations level, this is where profit leaks out of your business.

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Increase the profitability of your business data today

Increase the profitability of your business data today

Request a callback today and discover how our BI solution could help you increase the profit of your business. By providing your details, you agree to be contacted by us and agree to the terms in our privacy policy